1. Select the personalisation options available to you which may include colours, text or the number of dogs you would like to feature.

2. Upload a photo (or a few) as part of the checkout process

3. Checkout and let us do the rest.

We are now giving you the option to include a gift message with your order for a small additional fee of £1.50.

This is particularly handy if your order is shipping to a different address! It will be your message, handwritten inside a blank white card and envelope, and the card will be hand stamped with a black paw print.

We have not set a limit on characters for your chosen wording, but bear in mind the size of the card is 8cm x 6cm so there will be a limit.

Please also check spellings are correct as we will copy exactly what has been entered.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All items are made to order with the typical order being ready for shipping within 5-8 working days.  More specific estimates may be present on individual product pages

Shipping time: This refers to the time it takes for items to be shipped from our location to the destination. UK delivery is normally within 5 working days with International delivery usually between 7-10 days but can take longer depending on location and any local customs delays.

We aim to capture the main characteristics of your dog, including the location of key visible markings and we can only capture markings if we know they are there so please be sure to include them in your photos or description.

We aim to colour-match as closely as possible so a photo in natural daylight is always preferred.

The colours we use may differ to your dog if the photos provided have a filter added, or flash photography is used. Please bear this in mind when selecting photos for us to work from.